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Working Papers


  1. Lin, C.-A., K. Shang, P. Sun. 2020. Wait time based pricing for queues with customer-chosen service times. Fuqua School of Business, Duke University.

  2. Kao, Y.-M., B. Keskin, K. Shang. 2020. Bayesian dynamic pricing and subscription period selection with known customer utility. Fuqua School of Business, Duke University 

Published Papers


  1. Kao, Y.-M., B. Keskin, K. Shang. 2020. Impact of information asymmetry and capacity constraints on business interruption insurance. Forthcoming in Management Science. 

  2. Shang, K. 2019. Cash Beer Game. Foundations and Trends® in Technology, Information and Operations Management  12(2-3) 173-188.

  3. Kok, G., K. Shang, S. Yucel. 2019. Capacity investments in renewable and conventional energy sources: The role of operational flexibility. Forthcoming in Manufacturing & Service Operations Management.

  4. Luo, W., K. Shang. 2019. Technical Note: Managing inventory for firms with trade credit and deficit penalty. Operations Research 67(2) 468-478.

  5. Chen, L., W. Luo, K. Shang. 2017. Measuring the bullwhip effect: Discrepancy and alignment between information and material flows. Manufacturing & Service Operations Management 19(1) 36-51.

  6. Kok, G., K. Shang, S. Yucel. 2016. Impact of electricity pricing policies on renewable energy investments and carbon emissions.  Forthcoming in Management Science.

  7. Bernstein, F., Y. Li, K. Shang. 2016. A simple heuristic for joint inventory and pricing models with lead time and backorders. Management Science 62(8) 2358-2373.

  8. Luo, W., K. Shang. 2015. Joint inventory and cash management for multi-divisional supply chains. Operations Research 63(5) 1098-1116. 

  9. Shang, K., Z. Tao, S. Zhou. 2015. Optimizing reorder intervals for two-echelon distribution systems with stochastic demand. Operations Research  63(2) 458-475.

  10. Kok, G., K. Shang. 2014. Evaluation of supply chains with cycle-count policies and implications on IT investments. European Journal of Operational Research 237 91-105.

  11. Shang, K. 2012. Single-stage approximations for optimal policies in serial inventory systems with non-stationary demand. Manufacturing & Service Operations Management 14 414-422.

  12. Shang, K. 2011. Simple heuristics for optimal inventory policies in supply chains. Chapter 7 in Tutorials in Operations Research, INFORMS. [Slides] [Video]

  13. Shang, K., S. Zhou, G.-J. van Houtum. 2010. Improving supply chain performance: real-time demand information and flexible deliveries. Manufacturing & Service Operations Management 12 430-448.

  14. Shang, K., S. Zhou. 2010. Optimal and heuristic echelon (r,nQ,T) policies in serial inventory systems with fixed costs. Operations Research 58 414-427. (Online Proofs)

  15. Shang, K., S. Zhou. 2009. A simple heuristic for echelon (r,nQ,T) policies in serial supply chains. Operations Research Letters 37 433-437.

  16. Shang, K., J.-S. Song, P. Zipkin. 2009. Coordination mechanisms in decentralized serial inventory systems with batch ordering. Management Science 55 685-695.

  17. Shang, K. 2008. Note: A simple heuristic for serial inventory systems with fixed order costs. Operations Research 56 1039-1043. 

  18. Kok, G., K. Shang. 2007. Inspection and replenishment policies for systems with inventory record inaccuracy. Manufacturing & Service Operations Management 9 185-205.

  19. Shang, K., J.-S. Song. 2007. Supply chains with economies of scale: bounds and approximations. Operations Research 55 843-853.

  20. Shang, K., J.-S. Song. 2006. A closed-form approximation for serial inventory systems and its application to system designManufacturing & Service Operations Management 8 394-406.

  21. Shang, K., J.-S. Song. 2003. Newsvendor bounds and heuristic for optimal inventory policies in serial supply chains. Management Science 49 618-638.

  22. Boyaci, T., G. Gallego, K. Shang, J.-S. Song. 2003. Erratum to bounds in "serial production/inventory systems under service constraints". Manufacturing & Service Operations Management 5 372-374.

  23. Kiang, M., K. Shang. 2001. Online purchase decision and its implication on e-tailing strategies. Proceedings of the Annual Conference of the Academy of Marketing Science 212-217.

  24. Kiang, M., T. Raghu, K. Shang. 2000. Marketing on the Internet-who can benefit from an on-line marketing approach?. Decision Support Systems 27 383-393.